Learning and development solutions – Leadership, Management, Teamwork
We have experience of managing large-scale learning and development programmes from the initial needs analysis through to design and delivery.
Here are a few key examples:
2005 – 2010: Relevant Learning and Development Experience
(UK) Preferred supplier for large county council to provide training for new supervisors and middle managers. This has meant designing and delivering a 2 day Middle Manager’s programme and a Start Supervising programme.
- (UK) Design and delivery of a modules on the Henley Management Centre Leadership programme and Durham University MBA programmes to assist leaders to implement change back at the workplace using motivational techniques
- (UK) Designed and delivered NLP Business Practitioner programmes into Pharmaceutical company and top University
- (UK & Europe) Design and delivery of a diversity programme for high potential women in a global imaging company to build the profile of women in the company and build their personal impact skills (France / Italy)
- Design and delivery of a 5 day leadership development programme for a European electronics company. This is an ongoing programme to give all middle managers improved leadership skills
- (Germany / US / Singapore) Design and delivery of a junior leadership programme (4.5 days) for a global German optics and engineering company
- (Netherlands) Motivational event for 120 change agents at the start of a major change programme for a global bank to build enthusiasm for the change and to encourage collaboration between different European teams
- (Malaysia / Switzerland / UAE / Kuwait) won a contract to design and deliver leadership, customer services and negotiations skills training to senior oil leaders from the Middle East. This necessitated delivery across various training sites
- Ran the soft skills training programme for government quango for 2 years.
- Designed and delivered the unique 10 day Age with attitude programme for women
Case Studies:
Kent County Council – We have designed and run internal open programmes for new supervisors and middle managers as well as designing bespoke team development interventions for different departments. These have included facilitation of change events and the delivery of ‘Emotional Intelligence’ interventions. We have recently been selected to deliver a suite of innovative sales trainings to develop commercial awareness within the Council.
University Health Faculty – We designed and delivered a 4 day NLP Business Practitioner to the senior management team designed to build entrepreneurial skills including staff becoming more pro-active in identifying new market opportunities.
Carl Zeiss – For three years we designed and delivered the leadership modules of the CL aspiring leadership programme. Our modules have focused on Communication and Leadership and Leadership in Challenging Situations. Participants have described our style as ‘innovative and fresh’.
PricewaterhouseCoopers – In the UK we delivered over several years performance improvement programmes to new consultants. These courses taught the methodologies used at PwC. We also deliver core consulting and advanced consulting skills to both entry level and senior consultants. In Europe we have delivered a range of NLP based workshops and interventions for internal consulting staff at the internal European University
Testimonials
“Universities face challenging times ahead and departments and faculties will need to become agile and impact driven if they are to increase their competitiveness. Lindsey offers tools and techniques that focus on implementing transformational change and achieving measurable benefits. ‘’ Director of Employer Engagement and Enterprise, Faculty of Health Sciences
‘’The session was invaluable for the team as they had specifically requested such a session and many people have adopted the principles already. The session was very fast paced which was fine by me as we had a lot to get through and the booklets supplied were very useful too.With regards to the delivery style... she succeeded in getting her message across in a relevant and professional manner.’’ Senior Manager, Kent County Council
‘’Lindsey Agness took a lot of trouble to talk the programme through with myself and another colleague beforehand to ensure that she tailored the session to our needs. This was particularly important as we had previously organised a training session ourselves which had rather back fired on us.We were looking to help staff to move on from a restructuring. They had all previously had change management training so this was not the main focus of the day, although it was important to recognise the changes had happened. Lindsey moved from this to planning how staff can make a difference / make things happen. At the end of the day all participants came away with actions to take forward. ...She was challenging but not in a threatening way so participants did not become defensive. This made it a very positive experience. The feedback from staff attending was positive. I would certainly recommend using Lindsey again.’’ Head of Service, Kent County Council