Our Team
Lindsey Agness
Lindsey Agness is the founder and managing director of The Change Corporation. Lindsey is one of the UK’s top specialists in staff engagement, performance improvement, behavioural change and motivation. She trains and coaches using NLP on an international basis and she is an award winning author. Prior, to setting up her own company in Canterbury, Kent, Lindsey worked for 11 years as a change management consultant, corporate trainer and coach for PricewaterhouseCoopers. It was at this time that Lindsey attended her first NLP course and discovered that life would never be the same again! She has been able to use her skills to build capability and capacity to change in large private and public organisations throughout the UK, Europe and the US. Individuals are inspired by her to transform their performance and change their lives. She will do whatever it takes to work with you to get the result you want.
Lindsey realised her own dream when she founded The Change Corporation to assist individuals and organisations to achieve their true potential. This may be by themselves through achieving their own dreams or at the helm of a large organisation. She has personally experienced what it is like to move through fear and doubt to achieve her dreams.
Lindsey has a Master Degree in Policy Studies from Bristol University. She is also is a certified trainer of NLP through the American Board of NLP. She trained with Tad James in the US and David Shephard in the UK. She is now studying to become one of a small global group of Master Trainers of NLP, the highest qualification in the field. In addition, she is a qualified Master Trainer of Time Line Therapy™, certified by the TLT™ Association and Trainer of Hynotherapy, certified through the American Board of Hypnotherapy. Her first book ‘Change Your Life with NLP’ is published by Pearson and has sold over 30,000 copies. Her second book ‘Still 25 Inside’ was published in May 2010 and her third book ‘Change Your Business with NLP’ was published in October 2010.
Ian Bennett
Ian has over 30 years experience of working in the public sector, as a civil servant, an auditor and as a consultant, covering central and local government, defence, and non-departmental public bodies. Ian has extensive experience of change programmes and value for money projects, seeing these through from analysis to implementation.
In 2003, Ian was a founder member and director of Tribal Government Consulting, helping to build a £10m+ turnover business based on “consulting with a conscience” before TGC was consolidated into Tribal Group in 2010. Alongside developing and managing the business, Ian worked in a variety of client projects including efficiency reviews and systems implementation. Recent work has mainly been on financial training and business case preparation on large projects and programmes in central government.
Ian and Lindsey had previously worked together at PricewaterhouseCoopers and, in 2011, having become an independent consultant, Ian linked up with Lindsey to help develop and deliver management training and to help strengthen The Change Corporation’s approach to organisational change management.
Karen Rohleder
Karen Rohleder is an independent management consultant and trainer committed to making a difference to individuals and companies, especially during challenging times and periods of change. Karen works regularly with The Change Corporation as a consultant, trainer and coach.
Karen has over 15 years of experience at senior management level in the public sector, and has a wide breadth of management experience totalling over 30 years.
Her achievements include leading a struggling one star public sector service to the highest level of three stars within 18 months, introducing new concepts and systems resulting in financial efficiencies for local authority services, preparing services for government inspections, and implementing a successful change management programme for 650 staff.
She regularly is approached to mentor managers, and has developed a range of behavioural tools to equip her clients to become better leaders.
Karen enjoys helping managers to find the right solutions for their individual needs, and has trained a wide variety of people to become more effective and confident, both in their leadership and their personal lives.
After completing an NLP course with Lindsey Agness, she decided to change her own life and launched herself into management consultancy and training in 2004.
Since then, Karen has continued on her own journey of self improvement, and brings a wealth of knowledge, passion and enthusiasm to her clients.
She has worked with the public, private and voluntary sectors to improve their performance and bring about change, and has trained internationally to assist others to achieve their dreams.
It is important for Karen to know that her clients have found her training informative, lively, fun, and thought-provoking – much of her client base is by personal recommendation.
A certified Master Practitioner in NLP, and a graduate of the Life Mastery University USA, Karen will do whatever it takes to help people to achieve their desired outcomes – both personally and for organisations. Karen also holds a Diploma in Social Work, a Post Qualifying Award in Social Work and is an Approved Social Worker.
Janice Lucas
Janice Lucas is an independent management consultant specialising in bringing about change in the public sector. She works regularly as an associate trainer and consultant with The Change Corporation to design and implement processes and systems to facilitate and enable change, such as business planning and performance management, or radically improving customers’ experience of contact and access to social services by setting up a one point of access, information service. She has always instinctively looked for ways to make a difference in practice.
Prior to setting up her own company, Janice had over 14 years experience as a senior manager in social services covering a diverse range of strategic, operational support and frontline services. She gained in-depth experience of commissioning, organisational development, change management and practical project delivery in complex organisational environments. Janice had always been an innovative self-starter who thrives on solving challenging problems and getting things done and following her introduction to the life changing world of NLP through Lindsey Agness she was inspired to leave local government and bring her range of skills and experience to work with people to identify and focus on what’s important and then to do whatever it takes to achieve the results and outcomes they need.
Just as Janice “replanted” herself by changing her focus and setting new goals in her work, her passion is to help “rejuvenate” worn out managers so that they can rediscover their sense of purpose in their working life and use their skills and resources to really make a difference to the communities they work for. Janice’s desired outcome is that people experience her as someone who understands the pressures and complexities of delivering change in large, often stagnant bureaucracies, who is flexible, fun and brings a fresh perspective, ideas, energy and a positive challenge to their work. Janice is a qualified coach, certified Master Practitioner of NLP and holds an MA in Management Development.
Marie Cross
Marie is an independent training consultant working with the Change Corporation. She is a highly experienced talent trainer, life and business coach and change consultant, with a formidable reputation that has been built over 30 years.
Specialising in customer service, telephone sales and frontline leadership, predominantly within the contact centre environment, Marie works with frontline teams and leaders across the business spectrum, from private healthcare and FMCG to financial services and the public sector. She also sits on the judging panel of the prestigious National Training Awards.
She is a real practitioner of her craft, having truly ‘walked her talk’ from entry level upwards, so she is able to fully relate to the many challenges facing frontline teams and leaders today. As a result, she adopts a hands-on, pragmatic approach which builds trust and credibility with clients who recognise her as an expert in this field. All her trainings are designed to inspire, motivate and educate everyone she works with – she delivers lively, experiential training and coaching solutions that yield positive change and powerful results every time. She has a real drive to encourage excellence in everyone in order to achieve the win-win because she is passionate about the untapped potential we all possess! Her holistic approach to personal development makes everyone she works with gently stretch beyond their comfort zone to ensure they are able to be, do and have more of what they want - out of business and life!
She is currently studying for a degree in Psychology with the Open University and is a Master Practitioner of NLP, Time Line Therapy™ and Hypnotherapy.Susie Lotherington
Susie Lotherington is an independent change consultant who has spent the last 30 years persuading, inspiring and energising teams to embrace change. Her extensive hands on experience of improving the business processes behind system implementations; reshaping management and organisational structures to help businesses transform; and working with people and cultural change programmes means that she appreciates the enormous energy and effort required to deliver the required outcomes businesses need to survive.
Her background spans Professional Services, Paper Manufacturing and Sales, Housing and latterly Accounting Services.
Susie is passionate about life and is often heard saying “I love my life”; her family motto is “we do”. It is this sense of fun, urgency and commitment that drives the projects she manages through the process and emotional turmoil that accompanies all types of change. Whilst she is Prince2 qualified, experience tells her to keep the project methodology as light as possible!
On a personal note Susie particularly enjoys the coaching and mentoring element of leading a team or indeed individuals. To this end she wants to explore the teachings of Sandy Cotter and her Centaur model and plans to become accredited in the next 12 months.
Kenneth Tombs
Kenneth Tombs is an independent management consultant and trainer with The Change Corporation with 20 years experience in the public and private sectors. His strength is in being committed on behalf of his customer to help them achieve their goals and aspirations – their own way – through advice and insight. Starting out as an engineering apprentice, he has since then experienced production engineering, office systems, nuclear, utility, finance, banking, Government, maritime and petrochemical sectors. His largest project was the restructuring of the British Army’s various pay, personnel and pensions functions to a single location in Glasgow. Previously, Ken co-founded Hanover Education an innovative technology based learning and development company, sponsored by Honeywell that was venture capital funded. Hanover then implementing some of the world’s largest online L&D practices of the time. He is currently, working with several European companies to develop competencies in advanced HR analysis, organisation development and psychometric testing.
Ken is the author of Making Out With Decisions, a managers miscellany to decision making, and has for many years written articles and columns for information management journals. He was a Law Society accredited expert witness and has contributed to US Congressional workshops on digital preservation thinking – learning to think a thousand years! His most significant industry change programme was leading the legal Images Initiative, which ultimately shaped how electronic evidence should be used in court.
Caroline Lancaster
Caroline Lancaster was appointed in September 2005, as the Office Manager. Caroline runs the back office on a day to day basis and takes care of the administration of all our programmes. Prior to joining The Change Corporation, Caroline worked as a Civilian Officer for 20 years in the Metropolitan Police Service. She left having attained the level of middle manager in order to look after her three children. She really enjoys working with Lindsey helping to build the company and hearing about the successes of all our clients.
Caroline is a certified as a Practitioner of NLP, Time Line Therapy and Hypnotherapy.