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The five behaviours of
a cohesive team

achieve the ultimate competitive advantage of a High Performing Team

The Five Behaviors of a Cohesive Team ™ is the result of a partnership between Wiley Workplace Learning Solutions & best-selling author Patrick Lencioni. It is a unique learning experience that helps people discover what it takes to achieve the ultimate competitive advantage of a High Performing Team. Together they have developed a set of industry leading workplace assessment tools that come together in a breakthrough programme proven to deliver business results.

During the development process, they extensively tested and refined the programme with more than 300 teams and 3,500 team members. The team development programme has a simple goal —to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™:

  1. Trust,
  2. Conflict,
  3. Commitment,
  4. Accountability, and
  5. Results.

Do you have teams in your organisation that are under-performing?

As Patrick Lencioni says in his book ‘The Five Behaviours of a Dysfunctional Team’:
Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare

Many teams are dysfunctional. Maybe in your team there is a lack of trust that causes members to be secretive and protective over their budgets and other areas of responsibility. Or perhaps they avoid conflict leading to a lack of openness and honest feedback. In contrast, an effective, productive team is a winning formula which sets an organisation apart from its competitors. Creating a team firing on all cylinders requires commitment and dedication by each and every member. Nurturing a cohesive, committed team, which plays to the everyone’s strengths, fosters a positive environment where all members thrive leading to better results.

The Five Behaviors is based around the following premise that a productive, high-functioning team:

  1. Establishes TRUST between team members
    Trust lies at the heart of a high performing, cohesive team and can only happen when team members are willing to be completely vulnerable with one another. This includes saying things like ‘I’m sorry’ or ‘Your idea is better than mine’. Our personality assessment can help people gain insight on their peers and develop empathy, two important qualities that allow a team to build trust.
  2. Engages in CONFLICT around ideas
    Conflict is naturally uncomfortable, yet productive conflict focused on concepts and ideas is essential for any great team to grow. When teams have a foundation of vulnerability-based trust, conflict simply becomes an attempt to find the best possible solution in the shortest period of time.
  3. Commits to DECISIONS
    Commitment is clarity around decisions, not consensus. With commitment, teams move forward with complete buy-in from every team member – including those who may initially disagree.
  4. Holds team members ACCOUNTABLE
    It’s easy to avoid difficult conversations, but calling out peers on performance or behaviours that might hurt the team is essential to productivity. By ‘entering the danger zone of feedback’ with one another, team members feel trusted, respected and responsible for getting things done right.
  5. Focuses on achieving collective RESULTS
    One of the greatest challenges to team success is the inattention to results. Great teams ensure all members, regardless of their individual responsibilities and areas of expertise, are doing their best to help accomplish team goals.

And a high performing team is more fun to be on!

The Link to DISC and Myers Briggs

A unique feature of the assessment tool is that is provides both a team and personality assessment. There is a choice of two versions, depending upon whether you already use one of these tools in your organisation. If you do not use either of these tools we can advise on the preferred option for your teams.

Version 1: The Five Behaviors of a Cohesive Team™ powered by Everything Disc ™ is designed exclusively for teams that already apply tools based on DISC.

Version 2: The Five Behaviors of a Cohesive Team™ Powered by All Types™ is designed exclusively for teams within organisations that apply tools based on Jung’s theory of psychological types, like the MBTI® instrument, as their preferred indicator of personality.
This represents great value for money. I have also attached an example of a typical profile of each option so you can see exactly what is delivered.

The link to The Change Corporation

We are an Authorised Partner of Wiley, trained to deliver The Five Behaviors of a Cohesive Team™assessment tool-kit and other team development interventions. For example, we can run a session to give feedback to the team and work with them to create an ongoing development plan

Visit our demo site where you will find much more information about the ‘Five Behaviours of a Cohesive Team’: http://demo.fivebehaviors.com/Home.aspx

If you would like to arrange an on-line meeting to discuss how the tool-kit can add value to your teams please contact us by email

Talk to us

UK +44 (0)1304 621735 / Norway +47 95 32 68 54 / send an email